Introduction
This Privacy Policy explains how Technova Desk collects, uses, discloses and safeguards your personal information when you visit our website or use our services. By accessing or using the Site, you consent to the collection and use of information in accordance with this Policy.
1. Information We Collect
1.1 Personal Information – We may collect personal information that you provide voluntarily, such as your name, email address, phone number, mailing address and company name, when you contact us, register for an account, subscribe to newsletters or request services.
1.2 Automatically Collected Data – When you visit the Site, we may automatically collect information such as your IP address, browser type and version, device identifiers, operating system, pages visited, time and date of visit, referring URLs and other usage data.
1.3 Cookies and Tracking Technologies – We use cookies, web beacons and similar technologies to enhance user experience, remember preferences and gather analytics. You may disable cookies through your browser settings, but doing so may affect the functionality of the Site.
2. Why We Use Your Information
We may use the information we collect to:
- Provide, maintain and improve our Services;
- Respond to your inquiries and communicate with you;
- Send you newsletters, marketing communications and updates (you may opt-out at any time);
- Monitor and analyse trends, usage and activities in connection with our Services;
- Detect, investigate and prevent fraudulent or illegal activities and protect our rights and property;
- Comply with legal obligations.
3. Disclosure of Your Information
We will not sell, trade or rent your personal information to third parties without your consent, except as described below:
- We may share information with service providers, contractors or agents who assist us in operating the Site or providing services (they are obligated to maintain confidentiality).
- We may share information to comply with law, regulation, legal process or governmental request.
- We may share information in connection with a merger, acquisition or sale of assets of Technova Desk (with appropriate protections).
- For anonymised or aggregated data, we may share or publish such data for analytics or business insights.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction. However, no method of transmission or electronic storage is 100% secure — we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only as long as necessary for the purposes set out in this policy, unless a longer retention period is required by law. After such retention period, we will delete or anonymise your information.
6. International Transfers
If you are accessing the Site from a jurisdiction outside [country e.g., Pakistan], then please note that your personal data may be transferred to, stored and processed in a country other than your own. By using the Site, you consent to such transfers.
7. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Access – to request a copy of the personal information we hold about you;
- Correction – to request that we correct or update inaccurate information;
- Deletion – to request deletion of your personal information (subject to legal obligations);
- Restriction or objection – to restrict or object to our processing of your personal information;
- Data portability – to request a machine-readable copy of your information.
To exercise these rights, please contact us at the contact information listed below.
8. Children’s Privacy
Our Services are not directed to children under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us for deletion.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on the Site and update the “Last Updated” date. Your continued use of the Site after changes constitutes acceptance of the new terms.